Frequently Asked Questions
Configuring MySQL
Having difficulty connecting your application to our database server? Make sure that you're pointing at the right server. On all Eggplant servers, the MySQL server is located at: 127.0.0.2:3306
BCC Lists, Spam, and AOL
One of the problems with sending large volumes of email is that it often looks like spam. While we prefer to call what our clients send out tofu, sometimes you have to call a processed food a processed food.If you're going to send bulk email, and you're going to use our servers to do so, here are some guidelines:
- If you send out a mass mail, make sure that you include clear instructions on how the recipient can remove them self from your email lists.
- Provide information on how you got their email address
- If you find the need to use BCC fields you probably need to send your mail a different way.
- Send your email through your local ISP
- Ask us to setup a list serve for you.
- Use a hosted service like constant contact.
How do I send a .exe file?
Unfortunately, many viruses are exe files, so we've configured our mail system to automatically filter out all exe files. While this makes sending exe files harder, it reduces the number of viruses that end up in your inbox. If you're really sure that you want to send somebody an exe file, you can do so by compressing into some other format. By using a zip or tar encoding, you can then easily send your exe file through our system. This also reduces the file size, so it has an added bonus.
Web Based MySQL Administration
If you'd like to administer your MySql database that's hosted on black.eggplantmedia.com, you can go to: https://admin.eggplantmedia.com/phpmyadmin/
How to access your website statistics
For most of our hosted clients you can access your web statistics by placing a /logs at the end of your web address. An example would be:
http://www.eggplant.coop/logs
or
http://www.ruralvermont.org/logs
If you try this and get a page not found error message contact us and we will activate them for you.